MiSure Brokers – Legislative Requirements
AUTHORISED FINANCIAL SERVICES PROVIDER
MiSure Brokers is an authorized financial services provider (FSP number 49325) in terms of Section 8 of the FAIS Act.
A copy of our license certificate is available on request.
FSP Name: MiSure Brokers
Registration number: 2016/542118/07
Contact person: MiSure Admin
Email: admin@misure.co.za
Telephone number: 044 001 0406
COMPLIANCE OFFICER
Name: Masthead (Pty) Ltd
Telephone number: 021 686 3588
Email address: info@masthead.co.za
Website: www.masthead.co.za
CONFLICT OF INTEREST MANAGEMENT POLICY
MiSure Brokers (Pty) Ltd. has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.
The Conflict of Interest Management is available on request should you wish to read it. You can email admin@misure.co.za to obtain a copy of it.
COMPLAINTS PROCEDURE
Should you wish to pursue a complaint against a key individual or representative of MiSure Brokers (Pty) Ltd, you should address the complaint in writing to us at admin@misure.co.za
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 324 766. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
TCF POLICY
Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly.
PRIVACY POLICY
MiSure Brokers (Pty) Ltd. is committed to maintaining the privacy and security of its customers’ personal and private information. Our privacy policy outlines our practices and commitment to the customer and can be read here.
WEBSITE DISCLAIMER
Whilst every care is taken to ensure that the information on MiSure Brokers (Pty) Ltd website is current and accurate
MiSure Brokers (Pty) Ltd. has and will continue to take reasonable care to ensure that all information, in so far as this is under its control, provided on this website is true and correct.
MiSure Brokers (Pty) Ltd shall not be responsible for, and therefore disclaims any liability for, any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon any information, links or service provided through this website.
There is no warranty of any kind, expressed or implied, regarding the information or any aspect of this service. Any warranty implied by law is hereby excluded except to the extent such exclusion would be unlawful.
