Disclosure

AUTHORISED FINANCIAL SERVICES PROVIDER

MiSure Brokers (Logo) is an authorized financial services provider (FSP number 49325) in terms of Section 8 of the FAIS Act.

A copy of our license certificate is available on request.

FSP Name

MiSure Brokers

Registration number

2016/542118/07

Contact person

Admin

Email

admin@misure.co.za

Telephone number

044 001 0406

COMPLIANCE OFFICER

 

Name

Masthead (Pty) Ltd

Telephone number

021 686 3588

Email address

info@masthead.co.za

Website

www.masthead.co.za

CONFLICT OF INTEREST MANAGEMENT POLICY

MiSure Brokers (Pty) Ltd. has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.

The Conflict of Interest Management is available on request should you wish to read it.  You can email admin@misure.co.za to obtain a copy of it.

COMPLAINTS PROCEDURE

Should you wish to pursue a complaint against a key individual or representative of MiSure Brokers (Pty) Ltd, you should address the complaint in writing to us at admin@misure.co.za

If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 324 766.  The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.

TCF POLICY

Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly.

PRIVACY POLICY

MiSure Brokers (Pty) Ltd. is committed to maintaining the privacy and security of its customers’ personal and private information.  Our privacy policy outlines our practices and commitment to the customer and can be read here.

WEBSITE DISCLAIMER

Whilst every care is taken to ensure that the information on MiSure Brokers (Pty) Ltd website is current and accurate, please click here to read our full disclaimer notice.