AUTHORISED FINANCIAL SERVICES PROVIDER
MiSure Brokers (Logo) is an authorized financial services provider (FSP number 49325) in terms of Section 8 of the FAIS Act.
A copy of our license certificate is available on request.
044 001 0406
Masthead (Pty) Ltd
021 686 3588
CONFLICT OF INTEREST MANAGEMENT POLICY
MiSure Brokers (Pty) Ltd. has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.
The Conflict of Interest Management is available on request should you wish to read it. You can email firstname.lastname@example.org to obtain a copy of it.
Should you wish to pursue a complaint against a key individual or representative of MiSure Brokers (Pty) Ltd, you should address the complaint in writing to us at email@example.com
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at firstname.lastname@example.org or telephone number 0860 324 766. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.
Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we consistently deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly.