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What is Pet Insurance?
Peace of mind for pet owners by protecting against unexpected veterinary costs.
Our pets are more than just our animals, they are loved members of our family which is why we want to provide them with the best possible healthcare to ensure that they stay healthy and happy. Veterinary bills can be expensive, fortunately, by purchasing MiSure pet insurance, your pets can receive the care and treatments they need.
At MiSure, we are passionate about pets and their well-being, we aim to make obtaining great value insurance for your pets as straightforward as possible. By making use of our website, you can get a quote in the space of a few minutes. Once you’re insured with MiSure, you can rely on our excellent customer service for the duration of your pet’s life.
By Choosing Pet Insurance, you can rest assured that your furry family is in the best hands.
Getting the full picture
Understanding our plans
Our cover is custom-made for the personal cat servants, proud dog people, and everyone else who knows their pet is more than an animal – they’re family.
- Acute Illness cover claims are covered to a maximum of R1500.00 per claim for the veterinary treatment of the household pets for the costs of consultations, diagnostic investigations, surgeries, acute medication, radiology, biopsies and pathology.
- Accidental injuries are covered to a maximum of R5000.00 per claim for the veterinary costs of the initial consultation, diagnostic investigation, surgery, dispensed acute medication and radiology relating to the acute treatment of the injuries resulting from an accident event.
- A motor vehicle accident
- A burn or electrocution
- A fall from an elevated position
- A near drowning
- The actions of another animal
- An allergic reaction to an insect bite other than tick or flea bites. Biliary (tick bite fever / bosluiskoors) is covered as an accident
- A snake bite
- Poisoning
- A fractured bone.
- A puncture wound
- A traumatic ligament or tendon injury
- Lacerations, abrasions or wounds
- Any treatment for incidents and injuries incurred further than 5 kilometres from your place of residence.
- The costs of treatment within the first 30 days from inception.
- Any invoices submitted more than 60 days after the date of treatment.
- The costs for any treatments for injuries and illness incurred outside of the Republic of South Africa.
- Any treatment by person/s not registered with the South African Veterinary Council.
- Any allergic reaction to a vaccine or medication.
- Any surgical items that can be used more than once. These are non-chargeable items.
- The costs of any prosthesis, implants or transplantation
- Any injury caused by abuse or negligence. We will report all abuse to the S.P.C.A.
- Any ongoing treatment.
- The costs of treatment of any chronic condition or cancer.
- The costs for any elective, cosmetic or experimental treatments
- The costs of complementary treatments, including but not limited to rehabilitation, physiotherapy, acupuncture, hydrotherapy, Stemm Cell treatments, Prolotherapy, PRP treatment, etc.
- Treatment of any pre-existing condition or any illness condition which manifested, was diagnosed or showed signs within the 30 days no claims period, these will be excluded from cover.
- The cost of elective euthanasia.
- Any Routine Care, such as vaccination, deworming, dental scale and polish, anal gland expression, grooming, tick and flea treatment, any food costs, sterilisation.
- Any costs related to breeding, mating, pregnancy and birthing.
- The treatment of behavioral disorders.
- House calls or after hours visits unless a qualified vet confirms it is necessary in terms of the pet’s health.
- The costs of vitamins, supplements and homeopathic medicines/remedies.
- Any treatment delayed and not carried out as per the instructions/ recommendations of a qualified vet, as this amounts to negligence.
- Any treatment after 30 days from the event of an accident.
Our pet plans make sure your furry friend is fully covered
MiPet Cover
Cover for all your pets under one plan
Annual CoverR 10,000
Acute Illness Cover
No Waiting Period
No Breed related conditions excluded
Claims processed within 72 hours
Accidental injuries
No Annual Limit
Low Excess
Lifestyle Benefits
R 160.00 / month
Ready to get started
Why get Pet Insurance?
Pet insurance is a prudent investment for pet owners as it offers financial protection and peace of mind in the face of unexpected veterinary expenses.
With advancements in veterinary medicine, treatments for pets have become more sophisticated and, consequently, more expensive. Pet insurance helps mitigate these costs, ensuring that pets receive the best possible care without the owner having to worry about exorbitant bills.
It covers a range of services, including accidents, illnesses, surgeries, and even preventive care, depending on the policy. Moreover, having pet insurance can provide emotional relief during stressful times, allowing owners to focus on their pet’s recovery rather than financial concerns.
Ultimately, pet insurance ensures that pets can enjoy long, healthy lives with access to high-quality medical care.
How to claim
Something happened? Follow these steps
Get treatment
Did your pet get injured, or not feeling well. Go to any trusted Vet close to your location and have him/her checked out to see what’s wrong.
Submit a Claim
Once you have been to the Vet, the claim need to be submitted by emailing claims@p-uma.co.za, and their friendly consultants will assist you.
Happy client!
Once the claim has been processed, you have the option of paying the Vet directly, or reimbursing you for Vet costs that you have paid out of your pocket.